FAQ's
What is mytokoto?
mytokoto is a technology platform designed to help insurance agents and re-sellers manage their business with confidence.
Its tools include:
- Customer relationship management (CRM)
- Policies quoting and purchasing
- Sales, commissions, and points tracking
mytokoto is not an aggregator but a white-label facilitator for its insurance partners. mytokoto does not directly interact with customers.
Who is mytokoto’s underwriting partner?
mytokoto’s underwriting partner is Asuransi Rama, one of Indonesia’s leading general insurance companies that:
- Has issued 1.6m+ policies to date
- Operates 13 branches and marketing offices
- Ensures 100% digital claims settlement with a 99.6% approval rate
- Partners with 800+ garages (including authorized workshops)
What are the benefits of using mytokoto?
mytokoto is built on the philosophy of building win-win relationships with its insurance partners. mytokoto’s very purpose is to empower its insurance partners to serve their customers with confidence.
How can I register as an insurance partner on mytokoto?
Simply create an account on the mytokoto webpage and upload your KTP and NPWP for verification. It’s that simple. No app required!
How much can I earn as an insurance partner on mytokoto?
Earn 25% in commissions plus additional points on all policies sold via mytokoto.
How and when am I paid by mytokoto?
mytokoto settles your commissions and points automatically after payments for policies have been made. All commissions and points are paid directly into your bank account.
How quickly can mytokoto issue quotes?
mytokoto can issue quotes instantly. Simply provide the required vehicle details to receive quotes.
How quickly can mytokoto issue policies?
mytokoto can issue policies in as little as a few minutes due to its seamless integration with its underwriting partner, Asuransi Rama.
What are mytokoto’s underwriting requirements?
mytokoto requires the following documents to be uploaded for underwriting:
New Cars
- Insured interest’s KTP, SIM, and NPWP
- Insured vehicle’s BASTK
Used Cars
- Insured interest’s KTP, SIM, and NPWP
- Insured vehicle’s STNK
- Video survey of the vehicle condition
All documents can be uploaded on the web. No app required!
How can I make claims on mytokoto?
Claims are handled by mytokoto’s underwriting partner, Asuransi Rama. All claims can be submitted directly on the Asuransi Rama claims app.
How quickly does mytokoto settle claims?
Claims are settled by mytokoto’s underwriting partner, Asuransi Rama. Simple claims can be settled quickly, provided the claims documents are provided in line with the stated requirements.
How large is mytokoto’s garage network?
mytokoto’s underwriting partner, Asuransi Rama, partners with 800+ garages (including authorized workshops).
Can customers purchase directly on mytokoto?
No. mytokoto is not an aggregator but a white-label facilitator for its insurance partners. mytokoto’s brand does not appear in any customer communications and mytokoto does not directly interact with customers.
Does mytokoto request or store any customer contact information?
No. mytokoto is not an aggregator but a white-label facilitator for its insurance partners. All customer contact information remains with its insurance partners at all times.
How does mytokoto process and store insurance partner and customer data?
mytokoto processes and stores all insurance partner and customer data in line with prevailing laws and regulations and in accordance with its Privacy Policy.
Do insurance partners have to enter into a legal contract with mytokoto?
mytokoto’s Terms & Conditions, upon acceptance by insurance partners, constitute a legal contract.
